Marko Modrić is Strategic Customer Success Executive at Infobip, a global leader in cloud communications. For nearly a decade he has worked with Infobip’s largest customers across regional and global markets, helping them turn customer communication into genuine experience – not just a stream of sent messages. He began his career in Rijeka in 2016 as a Sales Development Representative and grew through roles in sales and customer success, giving him a rare first-hand view of what works and what breaks in digital communication.